Tech Support

Need Help?

The Tennessee REALTORS® tech team is here for you.

Here are a few answers to our most commonly asked questions: 
How do I log in to the Tennessee REALTORS® website?

Logging in to the Tennessee REALTORS® website is based on the primary email address associated with your M1/NAR profile. This email address is usually what you provided to your Local Association when you joined as a member. Click Login at the top right of the navigation menu, then enter your email address. If an active membership is found for that email address, the next prompt will be for your password.

First time logging in?
The first time a new user enters their email address on the login page will trigger a verification code to be sent to that email address. Copy the verification code from the email then on the login page choose a password for your account and enter the verification code. You will then be logged in and redirected to the home page.


Are you already registered but receiving an “incorrect password” message? Try clicking on the Forgot Password button to reset it. Enter your email address. You should receive an email with a link to update your password.

If you’ve already registered but have forgotten your username or email, please contact our support team by email to support@tnrealtors.com or by phone at 615-321-1477.

Can you help with my real estate license?

Anything related to your real estate license is handled by the Tennessee Real Estate Commission (TREC). Visit their website or call 615-741-2273 (local) or 800-342-4031 (toll free).

Why is my old company's information showing up on TransactionDesk®?

When you change offices, you’ll need to update your office information with your Local Association. Once they update your information and it syncs to M1/NAR’s database your new correct office information will appear in TransactionDesk® within a couple of hours.

In TransactionDesk®, go to Settings > My Preferences > User Information and make sure your contact details are showing the correct information. You may also want to go to Settings > Branding (bottom left of the page) to make sure old logos are not in that section.

TransactionDesk & Authentisign Support

1-800-668-8768

Tennessee REALTORS® Tech Support

Monday – Friday / 8:30 am – 4:30 pm CT

Local to Nashville: (615) 321-1477

Toll Free: (877) 321-1477

Contact Us

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