Employment Opportunities

Professional Development Director Job Description:

Who We Are & What We Do:

The Memphis Area Association of REALTORS®, MAAR for short, is one of Tennessee’s largest local REALTOR® associations, encompassing Shelby, Fayette, Tipton, Hardin, Hardeman and McNairy Counties. MAAR’s focus is serving and representing real estate professionals as well as providing real estate information to the public. We have a mission to work in cooperation with REALTORS® to create a favorable environment for real estate commerce through legislative advocacy, standards enforcement, database management, communication and professional development.

What We’re Looking For:

We are seeking an experienced and dynamic Professional Development Director to lead our education programs, and professional development initiatives. This role is ideal for a proactive executive with strong organizational skills, a passion for education and training, and the ability to build and maintain strategic relationships. The Professional Development Director must be adaptable, collaborative, and committed to supporting MAAR’s mission.

As the Professional Development Director, you will play a critical role in advancing MAAR’s professional development efforts, ensuring the highest quality of education for our members, and fostering a culture of continuous learning. Under the direction of the CEO and in accordance with the association’s policies and procedures, the Director of Professional Development is responsible for executive leadership, vision and strategic planning and the departmental operation for the Education/ Professional Development Department and serve as our Education Foundation staff liaison, including its committees. As the Education Staff liaison, its own C3, will help ensure that Memphis Area Assocation of REALTORS and its education foundation are aligned in meeting the educational needs of our members. This role demands a mindset of ownership, problem-solving, and collaboration. Success is measured not only by what is in your job description but by your impact on the broader organization.

What Your Day Looks Like:

Education & Program Leadership

• Strategically plan, organize, market, implement, and document education programs and courses.

• Oversee member rosters relating to coursework, ensuring data accuracy and efficiency.

• Monitor courses and evaluate instructors to maintain the highest quality of instruction.

• Collaborate with the Tennessee Real Estate Commission, Mississippi Real Estate Commission and Arkansas Real Estate Commission to secure credit for courses and seminars.

• Direct the setup of the education center for courses and oversee the maintenance of instructional materials and equipment.

• Provide strategic oversight and support to the Education Foundation, MAAR Leadership Academy, Education Course Monitors Program, Scholarship program, and Professional Development initiatives. This position serves as the liaison of the committees that are charged with these initiatives.

Affiliate Relationships & Member Engagement

• Lead the Affiliate Sponsor Program for the MAAR Education Foundation.

• Serve as a key liaison to the Mid-South CRS Chapter to ensure alignment with MAAR’s professional development goals.
• Executive Leadership & Cross-Functional Collaboration

• Collaborate with multiple departments, stepping in where needed to drive efficiency and success. This may include tasks outside of your primary role to support company-wide objectives.
• Report directly to the CEO, securing approvals, providing key updates, and ensuring strategic alignment.
• ​Supervise the MAAR Events Manager and Administrative Support Coordinator to ensure seamless execution of programs and events.
• Foster a culture of continuous learning and professional development among members and staff.

• Represent MAAR at industry events, conferences, and key meetings to promote professional development initiatives.

Required Skills:

• Proven executive leadership experience in managing education programs, events, or professional development initiatives.

• Strong ability to develop and maintain relationships with affiliate members and sponsors.

• Exceptional organizational and strategic planning skills with the ability to multitask and prioritize responsibilities effectively.

• Clear and professional communication skills to liaise with internal teams, vendors, and committees.

• Ability to adapt to evolving needs and take on responsibilities outside of the defined role as necessary.

• High level of accountability, ownership, and problem-solving capabilities.

• This is not all inclusive and you may be asked to perform additional tasks or duties and as a member of the team you are expected to complete these tasks.

Preferred Skills:

• Deep familiarity with real estate education programs and industry regulations.

• Experience working with professional associations and membership organizations.

• Expertise in event planning, sponsorship management, and stakeholder engagement.

• Strong public speaking and presentation skills to represent MAAR at key events.

Apply Here 

We review every resume that is received. Unfortunately, we are unable to respond to every candidate. It usually takes one to two weeks for us to review your application. All applications will remain on file for consideration for future opportunities. Thank you in advance for your application!

Handles administrative duties required by the Association to provide

 superior services to members. This position reports directly to the Chief Operating Officer. (Non-Exempt Employee)

General duties include but are not limited to:                        

• Answer all incoming calls in a timely manner and responds to phone inquiries by

determining member’s needs and specifications for referral to appropriate department.

• Greet members/visitors and assist as needed. Ensure doorbell is answered in a timely manner.
• Assist and follow up technology hotline questions.
• Keep kitchens and all public areas clean at all times.
• Create, maintain and organize tent cards for all in-house functions.
• Maintain workroom and ensure sufficient supplies needed for copiers, printers, etc.
• Assist with set-up and cleanup of in-house functions alongside the Meetings and Events Manager.
• Assist with education compliance and tracking for members with Member Experience Coordinator.
• Assist with overflow work, including word processing, data entry and Internet research

tasks of all departments.

• Assist in making copies and putting materials together for committee and other meetings

upon request.

• May be asked to take mail to the post office from time to time.
• Responsible for opening and closing office.
• Works independently and within a team on special nonrecurring and ongoing projects.
• Be familiar with Tennessee REALTORS^® strategic plan and be responsible for implementation of items as assigned.
• Maintain friendly, helpful and courteous attitude in all contacts with Association staff, members association’s staff, leaders, membership at large and the public.
• Perform such other duties as requested by the Chief Executive Officer, Chief Operating Officer, and Member Experience Coordinator.

Required Skills/Accreditations

• Organizational Skills including the ability to multi-task.

• Strong Computer literacy with emphasis on Microsoft applications and data management applications. Mac experience strongly preferred.

• Understands the process of a volunteer organization.
• Must be a good project manager.
• Must be attentive and creative, possess the ability to work with and adapt to all types of people and exhibit patience.

• Must be skilled as a communicator, have strong interpersonal skills. Ability to clearly and pleasantly communicate both verbally and in writing with members, management, and co-workers, both in person and by telephone.

• Must be self-motivated and ability to have initiative.
• Ability to maintain confidential information.

• Fosters and contributes to a positive team environment. Must be a team player and contribute positive energy.
• Ability to produce professional documents with minimal number of errors; includes spelling, punctuation, and grammatical errors.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to work well under pressure, dealing with many member requests/questions within a short period of time.
• Customer service oriented with a desire to create memorable member experiences.
• Ability to use various office equipment, including but not limited to, calculators, photocopiers,
• Must be able to lift 20 to 40lbs.

Preferred Skills/Accreditations

• High school education required, college degree in related field
• Previous administrative support experience preferred. REALTOR® Association

experience plus.

Hours

• 8:00 a.m. – 4:30 p.m. M-F

Additional Salary Information: Must send cover letter, resume, and salary requirement to: employment@tnrealtors.com (Only complete applications will be considered).