Employment Opportunities

Handles administrative duties required by the Association to provide superior services to members. This position reports directly to the Chief Operating Officer. (Non-Exempt Employee)

General duties include but are not limited to:                        

• Answer all incoming calls in a timely manner and responds to phone inquiries by determining member’s needs and specifications for referral to appropriate department.
• Greet members/visitors and assist as needed. Ensure doorbell is answered in a timely manner.
• Assist and follow up technology hotline questions.
• Keep kitchens and all public areas clean at all times.
• Create, maintain and organize tent cards for all in-house functions.
• Maintain workroom and ensure sufficient supplies needed for copiers, printers, etc.
• Assist with set-up and cleanup of in-house functions alongside the Meetings and Events Manager.
• Assist with education compliance and tracking for members with Member Experience Coordinator.
• Assist with overflow work, including word processing, data entry and Internet research tasks of all departments.
• Assist in making copies and putting materials together for committee and other meetings upon request.
• May be asked to take mail to the post office from time to time.
• Responsible for opening and closing office.
• Works independently and within a team on special nonrecurring and ongoing projects.
• Be familiar with Tennessee REALTORS® strategic plan and be responsible for implementation of items as assigned.
• Maintain friendly, helpful and courteous attitude in all contacts with Association staff, members association’s staff, leaders, membership at large and the public.
• Perform such other duties as requested by the Chief Executive Officer, Chief Operating Officer, and Member Experience Coordinator.

Required Skills/Accreditations

• Organizational skills including the ability to multi-task.
• Strong computer literacy with emphasis on Microsoft applications and data management applications. Mac experience strongly preferred.
• Understands the process of a volunteer organization.
• Must be a good project manager.
• Must be attentive and creative, possess the ability to work with and adapt to all types of people and exhibit patience.
• Must be skilled as a communicator, have strong interpersonal skills. Ability to clearly and pleasantly communicate both verbally and in writing with members, management, and co-workers, both in person and by telephone.
• Must be self-motivated and ability to have initiative.
• Ability to maintain confidential information.
• Fosters and contributes to a positive team environment. Must be a team player and contribute positive energy.
• Ability to produce professional documents with minimal number of errors; includes spelling, punctuation, and grammatical errors.
• Ability to work cohesively with co-workers both within and outside of your department.
• Ability to work well under pressure, dealing with many member requests/questions within a short period of time.
• Customer service oriented with a desire to create memorable member experiences.
• Ability to use various office equipment, including but not limited to, calculators, photocopiers,
• Must be able to lift 20 to 40 lbs.

Preferred Skills/Accreditations

• High school education required, college degree in related field
• Previous administrative support experience preferred. REALTOR® Association experience a plus.

Hours

• 8:00 a.m. – 4:30 p.m. M-F

Additional Salary Information: Must send cover letter, resume, and salary requirement to: employment@tnrealtors.com (Only complete applications will be considered.)

Who We Are & What We Do:

The Memphis Area Association of REALTORS® (MAAR) is one of Tennessee’s largest local REALTOR® associations, encompassing Shelby, Fayette, Tipton, Hardin, Hardeman and McNairy Counties. MAAR’s focus is serving and representing real estate professionals as well as providing real estate information to the public. We have a mission to work in cooperation with REALTORS® to create a favorable environment for real estate commerce through legislative advocacy, standards enforcement, database management, communication and professional development.

What We’re Looking For:

We are seeking an organized, proactive, and service-oriented individual to provide administrative support to our Professional Development Director, and Governmental Affairs Director. The ideal candidate will have a flexible mindset, strong communication skills, and the ability to thrive in a dynamic, multi-tasking environment.

What Your Day Looks Like:

• Provide administrative support to the Director staff as needed.

• Proctor online courses, handle continuing education reports, and coordinate sponsor meetings.

• Support committees by updating records and coordinating meetings ensuring that room, technology, and additional needs are ready for each committee meeting.

• Assisting with the PSA program and having an understanding of the grievance and professional standards processes.

• Track, manage, and submit RPAC (REALTORS® Political Action Committee) contributions, budgets, and event registrations.

• Assist with office tasks like inventory management, document formatting, ordering office supplies, and meeting setup.

Required Skills:

• Ability to manage conflicting schedules and tasks gracefully.

• Strong written communications skills and commitment to accuracy.

• Strong multi-tasking capabilities.

• Technological proficiency.

• Clear and professional communication skills.

• A practical and intuitive approach to anticipating staff and member needs.

Preferred Skills:

• Team-oriented mindset with a service-oriented approach.

• Experience coordinating events and managing records.

• Real estate industry knowledge.

• Familiarity with committee operations and professional standards processes.

  Apply Now

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We review every resume that is received. Unfortunately, we are unable to respond to every candidate. It usually takes one to two weeks for us to review your application. All applications will remain on file for consideration for future opportunities. Thank you in advance for your application!

The Deamer Group is an equal opportunity employer with a goal of recruiting a diverse workforce to meet the hiring needs of our clients.