Need Help?

Need Help?2018-08-16T09:48:40+00:00

The Tennessee REALTORS® tech team is here for you.

Here are a few answers to our most commonly asked questions:

Simply register your account to get started. Click Login at the top right of the homepage, then click the Register button. You’ll need your nine-digit NRDS ID/NAR member number.

Are you already registered but receiving an “incorrect password” message? Try clicking on the Forgot Password button to reset it. Enter your email address. You should receive an email with a link to update your password.

If you’ve already registered but have forgotten your username or email, please contact our support team at (615)440-5052 or moc.s1540167280rotla1540167280ernt@1540167280hcet1540167280

Anything related to your real estate license is handled by the Tennessee Real Estate Commission (TREC). Visit their website or call 615-741-2273 (local) or 800-342-4031 (toll free).

When you change offices, you’ll need to updated your office information in NRDS for the correct office to appear in TransactionDesk®. There are two ways to do that:

  1. Contact your local Association and make sure they update your office information in NRDS. Once it’s changed, TransactionDesk® will automatically update your office information.
  2. In TransactionDesk®, go to Settings > My Preferences > User Information and make sure your contact information is up to date. You may also want to go to Settings > Branding (bottom left of the page) to make sure old logos are not in that section.

Transaction Desk & Authentisign Support

1-800-668-8768

Man answering phone image: Local to Nashville: 615-244-3344 Toll Free: 800-899-5297 Email: moc.tenrat@eniltoh

Tennessee REALTORS® Tech Support:

Mon – Fri / 8:30a – 4:30p

Local to Nashville: (615) 440-5052

Toll Free: (877) 321-1477

Email: moc.s1540167280rotla1540167280ernt@1540167280hcet1540167280

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