NAR Legal Updates2024-07-24T14:42:39-05:00

Latest News and Updates Directly From NAR

On March 15, 2024, the National Association of Realtors® announced a proposed settlement agreement that would end litigation of claims brought on behalf of home sellers related to broker commissions. The agreement would resolve claims against NAR, over one million NAR members, all state/territorial and local Realtor® associations, all association-owned Multiple Listing Services (MLSs), and all brokerages with an NAR member as principal that had a residential transaction volume in 2022 of $2 billion or below. The settlement is subject to court approval.

It’s important to note that practices won’t change today. The deadline for REALTOR® MLSs to implement policy changes is August 17, 2024, pursuant to mandatory NAR policy.

Tour Agreements & Residential Forms

We are aware that national entities are creating and providing Buyer Agreements. Please know that Tennessee REALTORS® does not endorse these forms and strongly discourages the use of such forms without consulting with your broker and/or your attorney. We do not believe the forms have been vetted by individual states and are being distributed as a generic national product.   As such, these forms may not comply with individual state legal requirements. The Tennessee REALTORS® Residential Forms Committee is working on necessary changes pursuant to the NAR settlement. We are committed to making the amended forms available for review by August 2nd along with an informational video.

Settlement Resources
NAR Settlement
Settlement Fact Sheet
Settlement FAQs

Information About the Settlement

Why did NAR settle?

NAR has always wanted to reduce the significant strain on its members and provide a path forward for the industry and, from the beginning of this litigation, NAR had two goals:

  • Secure a release of liability for as many of our members, associations, and MLSs as we could;
  • Preserve the choices consumers have regarding real estate services and compensation.

This proposed settlement achieves both of those goals and provides a path for the industry to move forward and continue NAR’s work to preserve, protect and advance the right to real property for all.

Ultimately, NAR leadership believes this was the best outcome they could achieve in the circumstances.

What did NAR agree to?

Two critical achievements of this resolution are the release of most NAR members and many industry stakeholders from liability in these matters and the fact that cooperative compensation remains a choice for consumers when buying or selling a home.

The settlement, which is subject to court approval, makes clear that NAR continues to deny any wrongdoing in connection with the Multiple Listing Service (MLS) cooperative compensation model rule (MLS Model Rule).

A few key details of the settlement agreement are as follows:

  • The agreement would resolve claims against NAR, over one million NAR members, all state/territorial and local REALTOR® associations, all association-owned MLSs, and all brokerages with an NAR member as principal that had a residential transaction volume in 2022 of $2 billion or below.
  • For nearly all brokerage entities that had a residential transaction volume in 2022 that exceeded $2 billion, and for MLSs not wholly owned by Realtor® associations, NAR also secured in the agreement a mechanism to obtain releases efficiently if they choose to use it.
  • NAR fought to include all members in the release and was able to ensure more than one million members are included.
  • Despite NAR’s efforts, agents affiliated with HomeServices of America and its related companies — the last corporate defendant still litigating the Sitzer-Burnett case — are not released under the settlement, nor are employees of the remaining corporate defendants named in the cases covered by this settlement.

Under the terms of the agreement, NAR would pay $418 million over approximately four years.

  • In addition to the financial payment, NAR has agreed to put in place a new MLS rule prohibiting offers of broker compensation on the MLS.
  • Offers of compensation could continue to be an option consumers can pursue off-MLS through negotiation and consultation with real estate professionals. And sellers can offer buyer concessions on an MLS (for example—concessions for buyer closing costs) via the MLS provided that such concessions are not conditioned on the use of, or payment to, a buyer broker.
  • New NAR MLS Policy takes effect to implement practice changes on August 17, 2024.

When do these new rules go into effect?

  • On August 17, NAR’s mandatory MLS policy changes, which implement the settlement’s required practice changes, will take effect. This coincides with the earliest date plaintiffs can issue a notice of class settlement (“class notice”). As a reminder, release of liability under the settlement only extends through the date of class notice.
  • Additionally, to comply with NAR’s mandatory national MLS policies, REALTOR® MLSs must implement the practice changes by August 17.
  • Mindful of the urgency and importance of the practice changes and the impact of those changes on NAR members and MLSs, NAR shared the policy changes in early May to provide a three-month window for MLSs to prepare to implement changes.

Please pay special attention to the information distributed through your associations and MLS to ensure you’re up to date on the most current rules.

Settlement Factsheet

Potential Impact

What does the settlement mean for Realtors®?

There will continue to be many ways in which buyer brokers could be compensated, including through offers of compensation communicated off of the MLS. NAR has long believed that it is in the interests of the sellers, buyers, and their brokers to make offers of compensation — but using the MLS to communicate offers of compensation would no longer be an option.

The types of compensation available for buyer brokers would continue to take multiple forms, depending on broker-consumer negotiations, including but not limited to:

  • Fixed-fee commission paid directly by consumers
  • Concession from the seller
  • Portion of the listing broker’s compensation

Compensation would continue to be negotiable and should always be negotiated between agents and the consumers they serve.

What does the settlement mean for consumers?

NAR’s proposed settlement would preserve the choices consumers have regarding real estate services and compensation.

After the new rules go into effect, listing brokers could continue to offer cooperating compensation for buyer broker services, but such offers could not be communicated via the multiple listing service.

The settlement expressly provides that sellers may communicate seller concessions — such as buyer closing costs — via the MLS provided that such concessions are not conditioned on the use of or payment to a buyer broker.

These changes, however, could have an impact on buyers, especially first-time homebuyers. Adding additional agent compensation to the buyer side of the transaction may make it more challenging for them to afford to purchase a home.

The new rules would also require that agents acting for buyers would be required to enter into a written agreement with their buyers before touring a home.

What does this mean for the real estate industry?

The real estate market is continually evolving, and this is just one more evolution.

Any required rule changes are expected to be effective in mid-July 2024. Tennessee REALTORS will be working with the Forms Committee as well as other internal groups over the next few months to review our forms and practice advice to ensure they reflect the new NAR rules as they are made available.

At this point, it’s far too early to predict exactly what will happen in the housing market. For starters, the settlement hasn’t been finalized, and Tennessee REALTORS has not yet seen the specific rules that will need to be implemented by the MLS. And there’s really no way to predict whether and how fee negotiations will change until the market has time to work itself out.

Will brokerage fees drop? Will people still pay buyer brokers?

At this point, it’s far too early to predict exactly what will happen. Tennessee REALTORS advice has been and continues to be that brokers working in any part of the transaction should focus on explaining the value that they bring to the transaction, which can then lead to a discussion about how the broker might collect a fair fee that represents their value. Those conversations will clearly be changing in some way, but Tennessee REALTORS believes that brokers would still be able to charge a fair fee for their efforts.

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FAQs

Search FAQs HERE.

  1. Why did NAR enter into this settlement?
  • Since the litigation began, we have worked consistently to reach a resolution with the plaintiffs.
  • We have always wanted to reduce the significant strain on our members and provide a path forward for the industry and, from the beginning of this litigation, we had two goals:1. Secureareleaseofliabilityforasmanyofourmembers, associations, and MLSs as we could; and2. Preserve the choices consumers have regarding real estate services and compensation.
  • This proposed settlement achieves both of those goals and provides a path for us to move forward and continue our work to preserve, protect, and advance the right to real property for all.

  1. What are the key terms of the agreement?
  • Release of liability: The agreement would release NAR, over one million NAR members, all state/territorial and local REALTOR® associations, all association- owned MLSs, and all brokerages with an NAR member as principal whose residential transaction volume in 2022 was $2 billion or below from liability for the types of claims brought in these cases on behalf of home sellers related to broker commissions.
  • NAR fought to include all members in there lease and was able to ensure more than one million members are included.
  • Despite NAR’s efforts, agents affiliated with Home Services of America and its related companies—the last corporate defendant still litigating the Sitzer-Burnett case—are not released under the settlement, nor are employees of the remaining corporate defendants named in the cases covered by this settlement.
  • The agreement provides a mechanism for nearly all brokerage entities that had a residential transaction volume in 2022 that exceeded $2 billion and MLSs not wholly owned by REALTOR® associations to obtain releases efficiently if they choose to use it.

Compensation offers moved off the MLS: NAR has agreed to put in place a new rule prohibiting offers of compensation on the MLS. Offers of compensation could continue to be an option consumers can pursue off-MLS through negotiation and consultation with real estate professionals. And sellers can offer buyer concessions on an MLS (for example—concessions for buyer closing costs). This change will go into effect in mid-July 2024.

Written agreements for MLS participants acting for buyers: While NAR has been advocating for the use of written agreements for years, in this settlement we have agreed to require MLS participants working with buyers to enter into written representation agreements with their buyers. This change will go into effect in mid-July 2024.

Settlement payment: NAR would pay $418 million over approximately four years. This is a substantial sum, and it will be incumbent on NAR to use our remaining resources in the most effective way possible to continue delivering on our core mission. NAR’s membership dues for 2024 will not change because of this payment.

NAR continues to deny any wrongdoing: NAR has long maintained — and we continue to believe — that cooperative compensation and NAR’s current policies are good things that benefit buyers and sellers. They promote access to property ownership, particularly for lower- and middle-income buyers who can have a difficult-enough time saving for a down payment. With this settlement, NAR is confident it and its members can still achieve all those goals.


  1. Does this settlement mean that NAR is admitting that plaintiffs’ allegations are true?
  • No. The settlement makes clear that NAR continues to deny any wrongdoing in connection with the Multiple Listing Service (MLS) cooperative compensation model rule (MLS Model Rule).
  • It has always been NAR’s goal to resolve this litigation in a way that preserves consumer choice and protects our members to the greatest extent possible. This settlement achieves both of those goals.
  • This agreement significantly reduces liability nationwide for over one million NAR members, all state/territorial and local REALTOR® associations, association-owned MLSs, and all brokerages with an NAR member as principal that had a residential transaction volume in 2022 of $2 billion or below. Ultimately, continuing to litigate would have hurt members and their small businesses.
  • The agreement provides a path forward for our industry and NAR.

  1. What if an agent has different releases under the settlement (e.g., moved between brokerages?) Are they covered by the release in this settlement agreement?
  • The release covers most NAR members for the entire time period, and even if an agent is not covered for some of the time period, they may be covered for others for the time they were not affiliated with HomeServices and its related companies.

  1. By changing the cooperative compensation policy, aren’t you admitting that it was problematic?
  • No. The settlement makes clear that NAR continues to deny any wrongdoing in connection with the Multiple Listing Service (MLS) cooperative compensation model rule (MLS Model Rule).
  • NAR has long maintained — and we continue to believe — that cooperative compensation and NAR’s current policies are good things that benefit buyers and sellers. They promote access to real property ownership, particularly for lower- and middle-income buyers who can have a difficult-enough time saving for a down payment. Real estate laws in many states authorize offers of compensation.
  • With this settlement, NAR is confident it and its members can still achieve all those goals.

  1. Is it possible for offers of compensation to be conveyed through channels other than the MLS?
  • Yes. Offers of compensation could continue to be an option consumers can pursue off-MLS through negotiation and consultation with real estate professionals. And sellers can offer buyer concessions on an MLS (for example—concessions for buyer closing costs).

  1. How does the settlement affect MLSs?
  • The agreement would release association-owned MLSs from liability for the types of claims brought in these cases on behalf of home sellers related to broker commissions.
  • While the release excludes MLSs that are not wholly owned by REALTOR® associations, the agreement provides a mechanism for those MLSs to obtain releases efficiently if they choose to use it.
  • This mechanism includes opting into the MLS practice changes that are a part of the agreement and paying a per-subscriber fee to the Settlement Fund.
  • NAR has agreed to put in place a new rule prohibiting offers of compensation on the MLS. This change will go into effect in mid-July 2024.
  • Additionally, we have agreed to require MLS participants working with buyers to enter into written representation agreements with their buyers. This change will also go into effect in mid-July 2024.

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People are saying this settlement is going to fundamentally change the way we buy and sell our homes. What does the future of real estate look like now?

There will be some changes, but what will remain is that members of NAR will continue to lend their expertise in helping consumers—both buyers and sellers—navigate what could be the most significant transaction of their lives. 

Buyers and sellers will continue to be guided by NAR members’ skill, care, and diligence during the process of buying or selling a home. 


People are saying that this agreement means that NAR agreed to decrease commissions. Is that right?

No. To be clear, NAR does not set commissions. They are and will remain entirely negotiable between agents and their clients. 

The rule that has been the subject of litigation requires only that listing brokers communicate an offer of compensation. That offer can be any amount, including zero.

NAR has agreed to put in place a new MLS rule prohibiting offers of broker compensation on the MLS.

NAR issued a press release to clarify this point.


How will consumers’ conversations with REALTORS® be different now?

NAR has long encouraged its members to use written agreements because they help consumers understand exactly what services and value will be provided. 

Now, as part of the settlement, NAR has agreed to implement a rule mandating written representation agreements with buyers. 

Real estate professionals across the country will continue to work closely with their clients and help Americans freely buy, sell, lease, and transfer real property. 

State law predicates a lot of things, so there will be variations depending on where you are. 


What is going to be different when working with sellers?

NAR members will continue to have conversations to help sellers understand what services and value will be provided. We are already having these conversations with consumers every day and that will continue. 

As part of the settlement, NAR has agreed to prohibit offers of compensation on the MLS, so that will be different. 

Consumers will consult with their agents and will have the option to communicate offers of compensation off the MLS, if they choose. 


Bottom line — will this settlement make it easier for people to buy homes?

While there are going to be changes to the process, real estate professionals will continue to help consumers with navigating these complex and significant transactions. 

The market drives the affordability crisis, and until we address the historic lack of inventory and supply in communities across the country, the dream of homeownership will remain out of reach for millions of middle-class Americans.


Will buyers forgo agents altogether? 

While there will be some changes to the real estate process, consumers will still have the choice to engage a professional who will help represent them in what may be the largest transaction of their lives. 

From helping them navigate a maze of complex paperwork to coordinating inspections and interpreting the information they find online, real estate professionals are there for the consumer every step of the way. 


I think the question everyone wants to know is will this finally lower housing costs after several years of prices that are out of reach for many?

Real estate agent commissions are driven by the market and are not the cause of the affordability crisis. 

Until we address the historic lack of inventory and supply in communities across the country, the dream of homeownership will remain out of reach for millions of middle-class Americans. 

Do I have to change the fees that I charge?

Brokers are not required to change their fees because of the lawsuit.

Remember, there are no association or MLS policies that set broker compensation. Each brokerage independently determines what fees they will charge and to what extent they are willing to change their fees when someone wants to negotiate.

It’s important for brokerages to be completely transparent about their fees. Consumers should fully understand what you charge, why you charge that amount, and the value you bring to your clients and the transaction.

Share the “Tennessee REALTORS® Guide to Broker Commissions in Real Estate Transactions” flier. This flier is intended to be shared with consumers and is a good way to start a conversation about commissions.


Can the seller and their listing broker refuse to offer compensation to the buyer’s brokers?

Yes. There is no association or MLS policy that requires any set amount of compensation. The MLS policy requires the listing broker to specify the amount of compensation being offered. If the seller and listing broker decide that no compensation will be offered, then that’s what should be specified in the MLS. Some MLSs allow you to enter $0. Other MLSs require a nominal positive amount to be entered of at least one dollar or one cent, which is effectively $0. Check with your local MLS about which option they have adopted.


How can a buyer’s agent help protect that they get paid?

Use written buyer representation agreements.

If a buyer has not signed a buyer’s representation agreement and the buyer is interested in a property with $0 cooperative compensation, the buyer’s agent may be in a situation where no one has agreed to pay the buyer’s agent. A written buyer representation agreement will help protect the buyer’s broker.

Useful Links

Additional Resources

Past News

NAR CEO Setting the Record Straight
Tracy’s USA Today Op-ed
Tracey Kasper’s Statement
Additional Guidance
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